Marketing and Sales
- Marketing and promotions
- Product catalogs
Deewan IVR
Add interactive outbound voice response and voice capabilities to your communications and take the customer experience to the next level.
Increase in conversion for retail customers:
15%Increase in conversion for retail customers
Reduction in call-handling time:
-30%Reduction in call-handling time
Success rate of fraud detection via voice:
90%Success rate of fraud detection via voice
The Win-Win Voice Solution for Businesses and Customers
Deewan IVR helps businesses offer a cohesive and effective customer experience that customers will enjoy and come back for.
Call Distribution & Routing
Build easy outbound voice services for customers and reduce workload, waiting times and infrastructure utilization via call distribution and routing.
Speech Services
Deewan IVR offers advanced speech-based services including speech recognition, text-to-speech, and interactive voice menus.
Reporting & Analytics
Measure performance, monitor events, track call volumes, and understand caller behavior better using the smart analytics of Deewan IVR.
Integration Capabilities
Like other Deewan solutions, Deewan IVR was designed with integration in mind, to ensure seamless embedding into systems and optimal utility in any workflow.
Personalization
Deewan IVR makes it easy to classify, direct and handle calls in a manner that provides customers with a personalized and relevant experience.
The Impact of Deewan IVR
Our IVR platform combines intelligent voice technology with efficiency to transform your customer service operations.
Cost and Resource Optimization
Deewan IVR fits perfectly within any customer service structure to improve performance, reduce waiting times, route call volume efficiently, as well as reduce costs associated with not doing any of that. This will reflect in:
Key Features
Reduced call handling time
Increased customer satisfaction
Stronger brand loyalty
Get started in 3 simple steps!
Sign up for a free account on Deewan's communication platform and launched your first campaign in a few minutes.
- 01
Register
Fill up the registration form and check you inbox for a message from Deewan activating your account.
- 02
Configure
Set up your IVR flow, call routing rules, and voice menus to match your business requirements.
- 03
Launch
Deploy your IVR system and start providing efficient, automated voice service to your customers.
Supporting Primary Business Functions
Our communication solutions are tailored to meet the unique needs of various departments across your organization.
Customer Service
- Surveys and questionnaires
- Follow ups and reminders
- Feedback and support
Administration
- Authentications
- Transaction confirmation
- Account updates
- Onboarding
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Let's Get Started
Ready to enhance your communication capabilities? Our team is here to help you get started with our solutions.